Sales Executive

Company Name: Swiftch - Mathema Technology LLC Employment Type: Full Time Monthly Salary: 2,000 - 3,999 AED Job Role: Sales Executive Benefits: Insurance, Airticket, Incentives Minimum Work Experience: 2-5 Years Minimum Education Level: Bachelors Degree Listed By: Employer Company Size: 1-10 Employees Career Level: Junior Description: A. Shareholder & Financial: - Assist the Relationship Manager of Merchant Acquiring in developing and implementing strategies and plans to achieve pre-agreed volume and revenue/ profit targets for the merchant acquiring business. - Analyze the merchants available in the market to identify and recommend potential targets with whom to cultivate business relationships to the Relationship Manager of Merchant Acquiring, including an assessment of proposed tie-ups with internet-based merchants (for online transactions). Also review the existing merchant relationships to identify and recommend to the Relationship Manager of Merchant Acquiring those merchants with whom business should be expanded and those with whom existing relationships should be discontinued. - Monitor merchant transactions/ volume and assist the Relationship Manager of Merchant Acquiring in formulating appropriate merchant retention strategies to minimize attrition. B. Customer (Internal & External): - Add Merchant installation request thru Swiftch Merchant Acquiring dashboard and forward the installation request to OPS. - Verify all documentation received from Merchant (including Merchant Agreement) is as per requirement and agreement is signed and stamped. - Provide quality service and training to all merchants with respect to the initial MPOS installation and subsequent maintenance thereof. - Liaise with the personnel responsible for procurement & tendering services in Operations Infrastructure to ensure availability of adequate and timely supply of MPOS machines at all times. C. Internal (Processes, Products, Regulatory): - Implement approved targeted merchant campaigns to increase merchant acceptance of Swiftch MPOS Services. - Follow the prescribed/ existing processes for all merchant related activities including but not limited to MPOS terminal set-up and activation including testing and training thereof, updating of merchant information on timely basis, handling/ processing of acquirer charge backs etc. - Obtain adequate documentation in line with applicable KYC regulations at the time of new merchant sign-ups to ensure compliance with regulatory requirements. - Compile relevant MIS reports for provision of merchant related statistics to the Relationship Manager of Merchant Acquiring for his review and onward submission, as and when applicable. D. Learning & Knowledge: - Possess working knowledge of the merchant acquiring business including but not limited to the required merchant documentation to be obtained, merchant charge back rules etc., together with knowledge of the related operations and control. E. Other: