Mobile Privacy Policy
Last Updated: June 2026
Introduction
Weknock ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how the Weknock mobile application and related services collect, use, disclose, and safeguard your information.
Information We Collect
Personal Information
When you use our mobile application, we may collect:
• Full name
• Email address
• Phone number
• Delivery address
• Account credentials
• Profile information
Location Information
With your permission, we may collect precise or approximate location data to:
• Provide delivery services
• Track deliveries
• Improve route optimization
• Show relevant services in your area
Device Information
We may automatically collect:
• Device type and model
• Operating system
• IP address
• App version
• Mobile network information
• Diagnostic and crash data
Order Information
We may collect information related to:
• Orders placed through the app
• Delivery preferences
• Payment status
• Order history
• Customer support communications
How We Use Your Information
We use the information we collect to:
• Provide and manage delivery services
• Process orders and transactions
• Communicate regarding orders and account activity
• Improve app functionality and user experience
• Provide customer support
• Detect fraud and enhance security
• Comply with legal obligations
Sharing of Information
We may share your information with:
• Delivery drivers and logistics partners as necessary to complete deliveries
• Service providers who help operate our platform
• Payment processors for transaction handling
• Government authorities when required by law
We do not sell your personal information to third parties.
Data Security
We implement reasonable technical and organizational safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction.
Data Retention
We retain personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights
Depending on your location, you may have the right to:
• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Withdraw consent for certain data processing
• Request a copy of your data
Permissions Used by the App
The app may request access to:
• Location services
• Camera (for delivery verification or profile images)
• Photo gallery (for uploading images)
• Notifications (for order updates)
You can manage these permissions through your device settings.
Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updated versions will be posted within the application and on our website.
Contact Us
If you have questions about this Privacy Policy, please contact:
Weknock
Website: www.weknock.com
Email: privacy@weknock.com
Phone: 971582415298