Administrator - Desktop Support

Company Name: Wipro Employment Type: Full Time Monthly Salary: Unspecified Minimum Work Experience: 2-5 Years Minimum Education Level: N/A Listed By: Employer Career Level: Mid-level Description: Key skills required for the job are: Desktop Support (Mandatory) TIS Service Desk As an Administrator, you should be able to Monitor the IT Infra structure for its availability, capacity usage, hardware and OS errors and failures. Handle first-level incident / problem determination and resolution on a 24x7 basis Service incidents and queries within the agreed service levels. Timely escalation of incidents to higher levels when required. Log file monitoring for errors. Perform daily, weekly and monthly proactive housekeeping and monitoring activities Vendor co-ordination, Perform basic Service Requests based on Standard Operating Procedures. Follow quality / security process defined for the engagement Minimum work experience:0 - 1 Years Proficiency in English Language is Desirable Roles & Responsibilities: Minimum Experience Required: Freshers Mandatory Skills: Desktop Support EUC Admin, Desktop Support, Infra Monitoring and Basic Administration Desirable Skills: TIS Service Desk Language Skills: English Language