Administrative Receptionist

Company Name: Nathiva Capital Holding Employment Type: Full Time Monthly Salary: Unspecified Job Role: Administrative Receptionist Benefits: health insurance, good working condition Minimum Work Experience: 2-5 Years Minimum Education Level: High-School / Secondary Listed By: Employer Company Size: 1-10 Employees Career Level: Mid-level Description: We have an excellent opportunity for someone with good communication skills and presentation. Responsibilities: - Handle all incoming telephone communications, noting reasons for call and forwarding to relevant team members, subject to availability - Serve visitors by greeting, welcoming, directing and announcing them appropriately - Provide excellent customer service as per company policy and procedures - Resolving customer queries promptly, within company guidelines, before escalating to higher level if necessary - Attend to customer needs, understand their requirements so that maximum number of enquiries are handled quickly and forwarded on responsibly - Logging calls (including time, date and caller details) - Maintain an up to date knowledge of personnel and procedures - Offer support to fellow team members where necessary - Receive and sort daily mail/deliveries/couriers. - Update appointment calendars and schedule meetings/appointments. - Perform other clerical receptionist duties such as filing, photocopying, collating, faxing etc. Qualifications and Requirements: - At least a high school degree - Proven working experience in similar roles - Proficient with Microsoft Office - Professional appearance - Perfect English both written and verbal – other languages are a plus Personal Attributes: - Strong Ability to be resourceful and proactive in dealing with issues that may arise - Ability to organise, multitask, prioritise and work under pressure The position will be based in Dubai – DIFC. Depending on the profile and years of experience an attractive salary + benefits will be offered.