Desktop Support Engineer

Employment Type: Full Time Monthly Salary: 6,000 - 7,999 AED Minimum Work Experience: 2-5 Years Minimum Education Level: Bachelors Degree Listed By: Employer Company Size: 51-200 Employees Career Level: Mid-level Description: For a multinational company based at JAFZA, required a Desktop Support Engineer. Would be responsible for: • Chief IT support on Systems and managing head office and other branch offices. • Managing and maintaining Active Directory Services in Windows Server 2012, and 2008 environment. • Configures, tests, maintain LAN/WAN, wireless equipment and related services. • Identifies, diagnoses, and resolves network problems. • Liaise with vendors and other IT personnel for problem resolution. • Monitor system resource utilization, trending, and capacity planning. • Reporting network operational status and managing projects. • Create and maintain documentation, policies based on business requirement. • Administrating user creation, groups, profiles, rights and group policies. • Monitoring and managing backup (Daily, Differential) of Servers and Data. • OS installation and Configuration of Application Software in servers as well as on end users. • Managing Microsoft 365 admin role along with managing end user with Microsoft suite. • Providing end user solution using remote access. • Configuration of IP phones , Contact center, audio /video conference based on the company requirement. • Creating and archiving user mail boxes based on exchange, pop3 or imap. • Monitoring and configuring, fine-tuning firewall, VPN and content filtering based on business requirement. • Configuring wireless controllers, access points and network designing. • Monitoring and supporting customized business software supporting real estate CRM, Call Center, and utilities software