Sales Associate / Senior Sales Associate

Company Name: Luxury Retailer Employment Type: Full Time Monthly Salary: Unspecified Job Role: Sales Associate Minimum Work Experience: 1-2 Years Minimum Education Level: High-School / Secondary Listed By: Employer Company Size: 1001-5000 Employees Career Level: Mid-level Description: Role and Responsibilities: Achieving sales target
Understanding customer needs & recommending suitable product/brand
Selling product to customers as per customer needs
Up selling/ Cross selling, where necessary
Maintaining customer relationships in order to build long term brand loyalty
Handling new launches, promotion of products & visual merchandising
Receiving payments, issuing receipts & handling cash
Generating Daily Sales Report
Maintaining general cleanliness, hygiene standards & visual displays
Adhering to Standard Operating procedures
Participating in Shop Inventory & ordering stocks
Implementing CRM at the store level & providing relevant feedback
Coordinating with Customer Care Centre for after sales service
On the floor training & providing support to sales associates Knowledge or Skills:
Thorough knowledge of feature & benefits of products & brands in the store
Understanding of competing brands & prices
Well aware of internal procedures, processes & systems Personality Traits:
Good selling & presentation skills
Excellent communication (including spoken & written English)
Good personality & immaculately groomed
Basic numerical ability & IT skills