Quality Manager
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Quality Manager
Dubai >
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Industrial & Manufacturing >
Quality Manager >
Details
Details: Posted on: 1st February 2016
Employment Type:
Full Time
Monthly Salary:
Unspecified
Job Role:
Quality Manager
Minimum Work Experience:
5-10 Years
Minimum Education Level:
Bachelors Degree
Listed By:
Employer
Company Size:
51-200 Employees
Career Level:
Manager
Description:
Responsibilities of the job include:
The quality manager is responsible for ensuring that all managers, process owners and supervisors develop and maintain their part of the quality management system.
The quality manager monitors and advises on how the system is performing, which may often include the publication of statistics regarding company performance against set measures.
A key role of the quality manager is that of ensuring that customer requirements and expectations have been accurately identified and that the organisation is meeting or exceeding customer expectations.
Quality Management
1. Own organisation’s Quality Management System (QMS)
2. Promoting quality achievement and performance improvement across the organisation
3. Maintaining a constant awareness of the business context and company profitability
4. Assessing product specifications and customer requirements
5. Ensuring compliance with national and international standards
6. Considering application of environmental and health and safety standards
7. Agreeing in-house standards
8. Defining processes and procedures in conjunction with operating staff
9. Bringing together staff of different disciplines and driving the group to formulate and agree comprehensive quality procedures
10. Working methodically to establish a clearly defined management system that all staff can apply
11. Setting up and maintaining controls and documentation
12. Supervising technical staff in carrying out tests and checks, often in a laboratory environment
13. Ensuring tests and procedures are properly understood, carried out and evaluated and that product modifications are investigated if necessary
14. Collating and analysing performance data against defined parameters
15. Writing technical and management system reports
16. Supervising the programme of internal auditing
17. Supervising the programme of continual improvement to product or services
18. Pinpointing relevant quality-related training needs
19. Prevent and correct process and product issues affecting quality and reliability
20. •Ensure that the organization’s Quality Management System conforms to customer, internal, ISO 9001, and regulatory/legal requirements.
21. Ensure evaluation of, and reporting on, vendor quality systems.
22. Oversee inspection (examination) of incoming materials, ensuring that they meet requirements.
23. Manage the monitoring, measurement, and review of internal processes, especially those that affect the quality of the organization’s products.
24. Lead a team of Quality engineers, inspectors, auditors, analysts, and technicians
25. Work with customers, employees, contractors, and outsourcing firms to develop product requirements.
26. Report to top management on the performance of the QMS (e.g., results of quality audits, corrective actions), including the need for improvement.
27. Conduct periodic management review meetings.
28. Oversee product recalls.
29. Responsible for accuracy and timely inspection/calibration of monitoring and measuring devices.
30. Keep up on standards, regulations/laws, issues, and news with respect to product (service) quality.
Supply chain management
1. Working closely with purchasing staff to establish supplier quality performance criteria and monitor supplier performance
2. Assessing suppliers' product specifications and quality plans
3. Supervising the programme of supplier audits
4. Evaluate, qualify, measure and manage suppliers jointly with Purchasing. Initiate corrective action requests and follow up for resolution and improvement
Liaison activities
1. Liaising with other managers and staff, particularly in areas such as design, production and purchasing
2. Persuading sometimes experienced and reluctant staff to change their way of working to incorporate quality methods
3. Acting as key contact with customers' auditors and being responsible for ensuring the execution of corrective actions and ongoing compliance with customers' specifications
4. The difference between manufacturing and service organisations is much less distinct than it used to be.
5. However in a service organisation, public sector or commercial context, work activities may additionally include the following:
6. Establishing reasonable standards of service for customers or clients
7. Preparing clear explanatory documents such as customers' charters
8. Monitoring performance through gathering relevant data and producing statistical reports
9. Ensuring compliance with relevant legislation
Experience and Education:
1. Minimum of 5-10 years combined experience working in a quality and reliability role
2. Minimum of 5 years’ experience in a quality management role supervising direct reports
3. Track record of success leading a team of professionals
4. Proficiency with MS Office suite of applications
5. Proficiency with statistical tools such as Minitab or JMP
6. Practitioner of statistical methods
7. Six Sigma training and certification highly desirable
8. Working knowledge of ISO 9001:2008
9. Bachelor’s Degree in an engineering, math, or science discipline




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